FAQ

- How can I try-on & purchase a LHW gown -

We have our very own wilder boutique located at 9 Great North Road (intersection of Ponsonby Road and K Road) Auckland. 

- Opening Hours - 

Tuesday through Friday 10am - 4pm, Saturday - by appointment, Sunday - closed.

We can be flexible with our fitting hours, let us know when suits and we can try make it happen. Our space is small we can only accomodate one fitting at a time so please make an appointment.

- How long do they take to make - 

Please allow 12 - 16 weeks for delivery. Unless otherwise agreed upon.

All gowns are made-to-order and available to purchase in-store and online worldwide. We do accept shorter lead times on a case by case basis.

As all our gowns are made to order we are unable to accept returns or issue refunds.

- What sizes do you carry - 

We carry a full range of sizes for all our babes! Every gown is available from XS through to XL and we have samples of all gowns in S, M and L to try on in-store. 

- Will I need alterations - 

Together, we will choose a gown as close to your size as possible, but in order to get the utmost perfect fit sometimes alterations are required. We have generous hem lengths to accomodate our taller babes so allow for a few tweaks here and there.

We do not offer an alteration service, but have some recommendations for you!

- What colours are the gowns available in - 

All Leave Her Wilder gowns are available in 10 carefully curated colour ways chosen to suit current trends and work with the many seasons and event themes.

Each batch of fabric is hand dyed and colour shades may vary. We will always use the same batch of fabric for bridal parties so there will be no variations within your order.

We are unable to create custom colours for our bridesmaids or babes.

- How do i know which size I need - 

We always advise a consultation where possible. If your bridesmaids are abroad or based out of Auckland we are always on hand to talk you through everything.

During your consultation you can try on a variety of sizes to ensure we have chosen the most accurate to your body shape. If you are an online order bridal party, we will request a basic set of measurements to ensure you are ordering the best size. We are always just a phone call away if you need any help!

- What are the LHW gowns made from - 

All gowns are made using a Viscose Rayon blend which is 100% natural and made from wood pulp. We love how this blend drapes and creates a matte sheen in the light. We want our gowns to be accessible to our babes and by using this blend we are able to supply full silhouetted gowns in a variety of colours at a price point we are happy with!

- What colours can I try the gowns on in - 

We have each gown sampled in a S, M and L. These 3 sizes are made in 3 different colours for our samples. So whilst your style, size, colour combo may not be available in the store sample, it certainly is available for you to order. But good news is, we will have every size in every style to try.

*Each batch of fabric is hand dyed and colour shades may vary.

- LHW Policy? - 

All Leave Her Wilder pieces are made-to-order, and therefore, we are unable to accept any returns or exchanges or offer refunds. All of our garments go through an extensive quality check process to ensure the best quality for our babes. We recommend you try on your garments as soon as your order is received. In the unlikely event of a manufacturing fault you must contact Leave Her Wilder HQ within 7 days. Item(s) must not have been worn, washed or altered in any way. If you choose not to contact with us within this period, Leave Her Wilder will not be liable for any issues. 

Leave Her wilder does not provide alterations or offer customisations. All garments are produced from pattern and as per samples. 

Our fabrics are dyed to our specifically curated colour palette and along with the hand dying come slight variation between dye batches. However, all orders for bridal parties will be cut and produced from the same roll and dye batch to avoid any variations within the same bridal party.

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